State Farm® Insurance Agent Brad Saloom
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alana Jackson
June 15, 2025
5
out of
5
rating by Alana Jackson
"I had a great experience working with Chandler at Brad Saloom State Farm. He was incredibly professional, courteous, and took the time to answer all my questions thoroughly. It’s refreshing to deal with someone who genuinely cares about providing excellent service. Highly recommend!"
We responded:
"Thank you, Alana, for your wonderful feedback! I'm truly happy to hear about your positive experiences with Chandler. It's fantastic to know that he has made such a meaningful impact on your insurance journey and that you feel confident and understood. Your long-standing trust in us is greatly appreciated. If you ever need further assistance or have any questions, please don't hesitate to reach out. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Shannon Hagan
June 13, 2025
5
out of
5
rating by Shannon Hagan
"They are wonderful"
We responded:
"Shannon, thank you for the five-stars review! We greatly appreciate your business. Brad Saloom - State Farm Insurance Agent, Lafayette, LA "
Christine Bourque
June 5, 2025
5
out of
5
rating by Christine Bourque
"Best customer service around . So happy I picked this place for my car insurance. Top Tier!! I highly recommend this place !!!"
We responded:
"Thank you, Christine, for your wonderful feedback! I'm delighted to know that our office was able to assist you so effectively. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help with all your insurance needs! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Robbie Wayne
June 4, 2025
5
out of
5
rating by Robbie Wayne
"Lori Broussard is the lady to call if you want insurance at a flexible rate…she’s also cute ;)"
We responded:
"Robbie, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
guitarguy brandon
June 3, 2025
5
out of
5
rating by guitarguy brandon
"They got my monthly premium cut in half from Progressive. Great customer service! Thank you Lori!"
We responded:
"Thank you, Brandon, for sharing your experience with us! I'm glad to hear that Lori was able to assist you so effectively with your insurance needs. Her professionalism and friendly approach truly make a difference, and it's wonderful to know she made the process smoother for you. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Brandt Duhon
June 3, 2025
5
out of
5
rating by Brandt Duhon
"Kristyn did an amazing job with my policy. She got me a quote fast, and she explained everything while making it easy to understand. This is the type of service I like. Quick, efficient, and effective."
We responded:
"Thank you, Brandt, for sharing your positive experience! I'm happy to hear that Kristyn exceeded your expectations with her professionalism and dedication. Your satisfaction is important to us, and we're grateful for your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Joshua Hogg
June 3, 2025
5
out of
5
rating by Joshua Hogg
"Customer service is top of the line and there knowledge of the insurance world is great. They have saved me money and gotten me better coverage. Thanks to Brad Saloom and his team at State Farm."
We responded:
"Thank you, Joshua, for the great review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency and hope to keep serving your insurance needs for years to come! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Nicole G
June 3, 2025
5
out of
5
rating by Nicole G
"Thank you Brad Saloom and team! Their staff is always knowledgeable and helpful and makes insurance less of a headache. Cannot recommend them enough!"
We responded:
"Thank you, Nicole, for your kind words! I'm glad to know that our team has been able to provide you with respectful and knowledgeable service. We're always here to answer your questions and offer suggestions when needed. If you have any further inquiries or need assistance, please don't hesitate to reach out. Brad Saloom - State Farm Insurance Agent, Lafayette, LA "
Tracy Richard
May 8, 2025
5
out of
5
rating by Tracy Richard
"My agent Courtney was amazing. She helped me with my auto insurance renters and life and still saved me $100 a month and the receptionist Abby is amazing as well. Highly recommend Brad Saloom State Farm!!"
We responded:
"Thank you, Tracy, for sharing your experience! I'm happy to hear that Courtney was able to assist you with your auto, renters, and life insurance needs. Courtney's dedication to helping customers understand their policies, and Abby's great attitude is what makes this team so special. If you have any more questions or need further assistance, feel free to reach out to our office anytime! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Roxanne Corbello
April 17, 2025
5
out of
5
rating by Roxanne Corbello
"Nicole is the absolute best! She is very easy to work with, knows her products and gets the job done."
We responded:
"Thank you for your wonderful feedback, Roxanne! I'm delighted to know that you had such a positive experience working with Nicole. Her professionalism and ability to explain things are truly appreciated. Your kind words mean a lot to us. If you ever need assistance, feel free to reach out to our office. We're here to help! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Michele Thibodeaux
April 9, 2025
5
out of
5
rating by Michele Thibodeaux
"I was able to quickly get in to see Brad and both himself and Lori, staff who assisted him, were efficient, quick and helpful! Would recommend using this agency!"
We responded:
"Thank you, Michele, for sharing your positive experience! I'm happy to hear that Lori exceeded your expectations with her professionalism and dedication. Your satisfaction is important to us, and we're grateful for your kind words. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Devan Hargrave
April 1, 2025
5
out of
5
rating by Devan Hargrave
"Very professional, super helpful, and went out the way to get me even more than what I asked for, for an incredible price."
We responded:
"Thank you, Devan, for sharing your experience! I'm happy to know that Chandler provided you with detailed and clear information throughout your conversations. If you have any further questions or need assistance, feel free to reach out to our office anytime. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Tenesha Senegal
March 31, 2025
5
out of
5
rating by Tenesha Senegal
"There was very polite. He helped me with mainly Everything I needed. I recommend anybody else to this company so far so good I have not Had any problems with them so far everything is going awesome. I recommend anybody else if they’re looking for some car insurance call them they will give you a good quote. Very polite and help you with anything else you need for a good price. Have a blessed day."
We responded:
"Thank you, Tenesha, for sharing your experience! I'm happy to hear that Chandler was able to assist you promptly and professionally with your car insurance needs. We appreciate your feedback and are here for any future needs or questions you may have. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Katie Viator
March 29, 2025
5
out of
5
rating by Katie Viator
"Lori was wonderful to work with! She was great at communicating and sending me options and helping me out with insurance. I would definitely recommend her to anyone looking for car or life insurance."
We responded:
"Thank you for the great review, Katie. Our team works hard to provide quality insurance, and we are thrilled to hear that Lori was able to do just that for your car and life insurance policies! We appreciate you putting your trust in our office to help protect what matters most. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
KAMI Fontenot
March 26, 2025
5
out of
5
rating by KAMI Fontenot
"Shauna and Courtney are always so helpful! They are always there to answer any questions I may have and get me the best rates!"
We responded:
"Thank you, Kami, for sharing your experience! I'm happy to hear that Shauna and Courtney provided you with such attentive and knowledgeable service. It's wonderful to know that they made your insurance call a positive experience. If you have any more questions or need further assistance, feel free to reach out. We're here to help! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Andrea Chatagnier
March 26, 2025
5
out of
5
rating by Andrea Chatagnier
"Excellent service from all the staff !!"
We responded:
"Thank you so much for the 5-star rating, Andrea! Providing excellent service and finding savings for our customers is always our goal. We appreciate your trust in our office to protect what matters most to you. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Brandi Lacey
February 27, 2025
5
out of
5
rating by Brandi Lacey
"They are always polite and helpful. They will even do follow up calls. Not to mention they were able to lower our car insurance."
We responded:
"Thank you, Brandi, for your fantastic feedback! I'm happy to know that you've had such a positive experience with our office, and we were able to help find you great car insurance coverage. We appreciate your recommendation and are here for any future needs or questions you might have. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
cajunbassing19
February 13, 2025
5
out of
5
rating by cajunbassing19
"Fantastic Savings Thanks to Samuel Leblanc! I can’t thank Samuel Leblanc enough for his help in finding me a better auto insurance policy. He took the time to understand my needs, compare options, and ultimately saved me an incredible $2,900 a year! His professionalism, knowledge, and dedication made the process smooth and stress-free. If you’re looking for someone who genuinely cares about getting you the best deal, I highly recommend Samuel. I’m beyond happy with my new policy and the money I’m saving—thanks again!"
We responded:
"Thank you so much for the great review. Sammy has been a fantastic asset to our team, and I'm glad to hear he's been able to assist you with your auto insurance needs. Your kind words about his professionalism, knowledge, and honesty mean a lot to us. We're happy to have you as part of our State Farm family. If you ever need further assistance, don't hesitate to reach out. Brad Saloom- State Farm Insurance Agent, Lafayette, LA"
Rebecca Regan
February 12, 2025
5
out of
5
rating by Rebecca Regan
"I recently moved to Brad Salooms office due to my agent moving to higher mountains. I am beyond pleased with the care I have received thus far. Mr Brad called me to let me know I was being transferred to his location. Once my policies transferred, Courtney contacted me to make sure I was up to date on all my policies. She was so patient and kind during the entire "let's look at all of your policies" process. Thank you guys for upholding the State Farm standards I am accustomed to. I am grateful I was transferred to an office with superb service."
We responded:
"Thank you, Rebecca, for sharing your experience with our office! I'm happy to know that Courtney was able to assist you with your insurance policy review. Her knowledge and thoroughness are truly valued, and we're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
William Judice
February 12, 2025
5
out of
5
rating by William Judice
"I would love to give gratitude to Sammy Leblanc. I reached out to State Farm looking to get better a better rate than what my previous insurance was charging, and boy was I blown away. Not only was Sammy professional but he did everything in his way to save me over a 100 dollars a month. I would recommend this to anyone who believes they are spending too much on car insurance a month."
We responded:
"William, thank you for your wonderful review! I’m glad to hear that Sammy provided you with such excellent service. It's great to know he was able to assist you with the various discounts available for your auto insurance. We truly appreciate your recommendation and your kind words about Sammy's professionalism and kindness. If you have any further questions or need assistance in the future, our office is always here to help. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Jake Lipari
February 11, 2025
5
out of
5
rating by Jake Lipari
"Shauna exceeded our expectations"
We responded:
"Thank you, Jake, for sharing your experience! I'm happy to hear that Shauna provided you with excellent customer service and assistance with your new policy. Your recommendation means a lot to us. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
MT
January 23, 2025
5
out of
5
rating by MT
"Chandler was really helpful when offering an affordable full auto-insurance coverage for my new car as soon as possible. Thank you!"
We responded:
"Thank you for your wonderful review! I'm so glad Chandler was able to assist you with your auto insurance needs. We appreciate your kind words and are here for any further assistance you might need. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Sam Tresner
January 23, 2025
5
out of
5
rating by Sam Tresner
"The professionalism I experienced is what sold me. Thank you Chandler for your time and respect."
We responded:
"Thank you, Sam, for your wonderful feedback! I'm happy you found our service outstanding and professional. If you ever have questions or need assistance, don't hesitate to contact us. We're always ready to help! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Amanda Olivas-Millette
January 10, 2025
1
out of
5
rating by Amanda Olivas-Millette
"Chandler called me with a great deal and coverage. Awesome. We agreed to sign on for $205. They told us they would run our payment for $205. Great. Gave them payment info. Chandler “accidentally” ran our card for $410 and refused to give us a refund when we immediately noticed. He said that he had to wait for it to go through before he could refund the extra $205 they took. Okay fine understandable. After the holiday, when we still weren’t refunded, We had a text exchange where he refused our refund. My husband called the office to either get our refund of $205 or to cancel. He was rude to my husband on the phone and transferred him to their customer service line. Obviously we cancelled. This was a highly unprofessional way to start a professional relationship. Had we had been told that they would charge us $410 instead of the discussed amount of $205, it would’ve been different but there was a lack of communication on Chandler’s part. This started 12/27/24. We had to wait for the holiday but were unable to even request a refund until 1/2/25. It is 1/10/25 and we still have not received our refund of $410! My husband called again today they said that they will reach out to us again on 1/13/25 to give us instructions on how to request a check or bank refund. This should’ve been done on 12/27/24."
We responded:
"Amanda, I am sorry to hear you were unhappy about the service you received. We take pride in making sure our customers have the best experience with their insurance needs. Unfortunately, the refund will does come from the corporate office and does take some time to process. If you have any questions, please feel free to contact the office and we can discuss. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Joe Jw
January 7, 2025
5
out of
5
rating by Joe Jw
"Highly recommend!"
We responded:
"Thank you, Joe, for the fantastic 5-star rating! We're happy to know you had a positive experience with us. If you ever have any questions or need assistance, feel free to reach out. We're here to help! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"