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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Holly Gauthier

September 24, 2024

5  out of  5
rating by Holly Gauthier
"Brad has formed a great team and allows them to spend a lot of time assisting his clients. Shauna worked tirelessly to upload info for me after my home was hit by lightening. I was exhausted, stressed and so appreciative of her help, saving me countless hours."
We responded:
"Thank you for your kind words about Shauna. She has always gone above and beyond for her customers in their time of need. Your comments mean a lot to all of us here and we appreciate the trust you place in both Shauna and our office. Brad Saloom - State Farm Insurance Agent, Lafayette, LA "
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Zeke Hubbell

September 19, 2024

5  out of  5
rating by Zeke Hubbell
"I saved a lot of money by bundling home and auto coverage, and the gentleman I dealt with was very friendly and helpful."
We responded:
"Zeke, thank you for your kind review. I'm glad Chandler was able to assist you with your home and auto insurance and provide great coverage. We appreciate your feedback and are happy you had a great experience. If you need any further assistance, please don't hesitate to reach out. - Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
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Betsy Richard

September 12, 2024

5  out of  5
rating by Betsy Richard
"Service oriented, Caring and determined to do the right thing."
We responded:
"Thanks a bunch for your awesome review, Betsy! We're so happy to know that our team goes above and beyond for you. If you ever need anything, we're here for you! - Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
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Joe Shaw

September 6, 2024

5  out of  5
rating by Joe Shaw
"Lori was very pleasant to interact with and got me a policy that I couldn’t turn down. I recommend Lori with State Farm for your life insurance or any insurance needs."
We responded:
"Thank you for the wonderful review, Joe! Lori is a fantastic asset to our team and we’re happy to hear she was able to help you with your life insurance needs. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
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HARRY DAVIS

September 6, 2024

5  out of  5
rating by HARRY DAVIS
"I would like to thank Lori Broussard for her professionalism. She provided outstanding guidance and advice providing me with an insurance policy that I can afford. What impress me the most was her proactive approach in identifying additional discounts I was eligible for which lead me to change my home insurance to State Farm which resulted in significant savings. I believe that communication between customers and business is essential. Promptly replying to my phone call, text messages and emails really impress me. Her expertise, coupled with her excellent customer service makes her a true asset to State Farm. Thank Lori. Thanks Mr. Brad Saloon for such a great agent."
We responded:
"Harry, thank you for your kind words! I'm glad Lori was able to assist you with your home and auto insurance needs. Her dedication to following up and ensuring everything was communicated to you is truly appreciated. We're grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out. Your recommendation means a lot to us. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
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Tara Flynn

August 13, 2024

5  out of  5
rating by Tara Flynn
"Lori was a huge help and was very easy to speak with. I like that you are able to actually get ahold of someone,not like my other insurance company where it would take days if not weeks to get back to me. They also saved me $100 on my new policy."
We responded:
"Thank you, Tara, for the glowing review! It's great to hear that Lori was able to assist with your insurance needs and save you money on your coverage. We appreciate your business and look forward to continuing to provide excellent service for years to come! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
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Jakaila Morrissey

August 13, 2024

5  out of  5
rating by Jakaila Morrissey
"I had an exceptional experience with Chandler at State Farm! He provided outstanding guidance and advice on bundling my policies, which resulted in significant savings. What impressed me most was his proactive approach in identifying additional discounts I was eligible for, which I wasn't aware of. Chandler's responsiveness is also top-notch, promptly replying to my emails and ensuring seamless communication throughout the process. His expertise, coupled with his excellent customer service, makes him a true asset to State Farm. I highly recommend Chandler to anyone seeking personalized insurance solutions and exceptional support!"
We responded:
"Jakaila, we are grateful for your kind words and thrilled to hear about your positive experience with Chandler. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Chandler exceeded your expectations. We appreciate your feedback and look forward to continuing to assist you with all your insurance and financial needs. - Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
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Pam Latiolais

August 5, 2024

5  out of  5
rating by Pam Latiolais
"I just moved to Louisiana and needed to change my insurance. I've had the same insurance company for years so this was not something I was looking forward to. Nicole made this process so easy!! She really worked with me and got me the best quotes. I'm so relieved that she's taking care of my insurance needs. I'm very happy with my decision to go with Brad Saloom State Farm Agency and Nicole as my agent. I highly recommend!!"
We responded:
"Hi Pam! Thanks so much for your wonderful review! I'm glad to hear that Nicole were able to assist you with your insurance needs. It's great knowing that you feel well-covered and confident with our team. We're always here for any future needs or questions you might have. - Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
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Anne C. Venable

July 29, 2024

5  out of  5
rating by Anne C. Venable
"Chandler was a delight to work with. Very patient on breaking down the policy information. Super effective in getting the documents completed and saved me a ton of money on my auto and my home inurance(s)."
We responded:
"Hi Anne! I'm so glad to hear that Chandler provided you with such wonderful service and made you feel confident in your auto and home insurance policies! We appreciate your kind words and are always here to help with any future questions or needs. Thanks for being a part of our State Farm family! - Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
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Eric Thomas

July 12, 2024

5  out of  5
rating by Eric Thomas
"lori Broussard is the one to go too!! she’s very nice and she gets you the lowest insurance possible!!"
We responded:
"Eric, we're thrilled you made the switch to State Farm! Lori's expertise and care shine through in her service. We're pleased to have provided you with the insurance coverage you need. If you ever have questions or need assistance, we're here for you! - Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
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Silas Lambert

July 10, 2024

5  out of  5
rating by Silas Lambert
"Brad Saloom-State Farm insurance is Awesome, the best,I would recommend 10/10 to Anyone,Customer Service is Awesome, affordable prices, and etc, Lori Is my Agent, She is very Nice,humble,and full of positive energy, she'll definitely get the job Done"
We responded:
"Silas, We're thrilled to hear about your fantastic experience with Lori! Your satisfaction is our top priority, and we're grateful for your kind words. Rest assured, we'll always go above and beyond to provide you with the best coverage options. If you ever need assistance in the future, feel free to reach out! - Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
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Chrislin Broussard

May 24, 2024

5  out of  5
rating by Chrislin Broussard
"Thank you so much Lori for being very helpful , and answering all questions, and explaining everything to me. Very professional and feels like family!"
We responded:
"Chrislin, we're thrilled to hear about your fantastic experience with Lori at the Brad Saloom Agency! Providing simple, straightforward, and efficient service is what we strive for, and we're delighted that Lori exceeded your expectations. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. - Brad Saloom - State Farm Insurance Agent"
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Mr. B

May 24, 2024

5  out of  5
rating by Mr. B
"Thank you Lori B. Broussard for saving me money I think you are a fantastic worker great job 👏"
We responded:
"Thanks for the kind words, Mr. B! We’re happy to hear Lori was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Brad Saloom - State Farm Insurance Agent"
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Main Event

May 23, 2024

5  out of  5
rating by Main Event
"Thanks Lori Broussard! Cheap health plan for my two teenage sons quick and easy process. Thanks for the service!"
We responded:
"Thank you for sharing your experience with our office! Our team strives to provide quality coverage, and we are happy to hear that Lori was able to help your two sons with their Supplemental Health Policies! We are thankful for your trust in our office to help secure what matters most. -Brad Saloom - State Farm Insurance Agent"
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Amanda Francis

May 23, 2024

5  out of  5
rating by Amanda Francis
"Nicole is the absolute BEST. My Husband an I were looking to merge everything together for a better price and she knocked it out the park. Fast, effient, and some of the nicest people!! I Highly recommend Nicole and the WHOLE Brad Saloom employees!"
We responded:
"Amanda, I'm thrilled to hear that Nicole provided you with knowledgeable, compassionate, and top-tier customer service during the quick and easy process of purchasing your new policy. We're pleased that you are totally satisfied with your decision to go with State Farm. Thank you for recognizing Nicole's exceptional qualities! If you ever need assistance in the future, our office is here for you. - Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Profile photo of Linda Bowman

Linda Bowman

May 10, 2024

5  out of  5
rating by Linda Bowman
"Lori I want to thank you for all your kindness in working with us in finding affordable auto insurance. The good student discount really saved us. Thank you for making it an easy process. Even though we did not get the final expense policy I truly appreciate you taking time to explain the differences in the policies and providing us with quotes. Take care!"
We responded:
"Linda, I'm thrilled to hear that Lori provided you with knowledgeable, compassionate, and top-tier customer service during the quick and easy process of purchasing your new auto policy. We're pleased that you are totally satisfied with your decision to go with State Farm. Thank you for recognizing Lori's exceptional qualities! If you ever need assistance in the future, our office is here for you!"
Profile photo of Greg Boudreaux

Greg Boudreaux

April 10, 2024

5  out of  5
rating by Greg Boudreaux
"Very helpful and affordable pricing for Marine policy to cover work tools."
We responded:
"Thank you, Greg, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency and hope to keep serving your insurance needs for years to come!"
Profile photo of Ratib Abuelouf

Ratib Abuelouf

March 25, 2024

5  out of  5
rating by Ratib Abuelouf
"Thank you so much, Lori B. Broussard! You gave me peace of mind for my life insurance and a great deal on car insurance. Keep up the great work! 😊"
We responded:
"Thank you, Ratib, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Lori, who go above and beyond for their customers. Thank you for trusting us with your car and life insurance needs!"
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Sean Soileau

March 12, 2024

5  out of  5
rating by Sean Soileau
"I needed a quote for car insurance and they were able to help me out and get a good quote. The staff was very professional and kind."
We responded:
"Sean, thank you for taking the time out of your day to leave us a review! We love hearing about how our office provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Kisha Levy

February 19, 2024

5  out of  5
rating by Kisha Levy
"Lori is a pleasure to work with! She answered all of my questions and made the process to switch over to State Farm super easy!"
We responded:
"Kisha, we're thrilled to hear about your positive experience with Lori! It's fantastic that they were able to assist you with both your auto and life insurance policies. Thank you for your recommendation and for trusting us with your insurance needs! "
Profile photo of Albert Charles

Albert Charles

February 1, 2024

5  out of  5
rating by Albert Charles
"Lori was very helpful in assisting me with my insurance needs."
We responded:
"Albert, thank you so much for the positive rating! We love hearing about how Lori provided a wonderful car and life insurance experience for you."
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Sami Woolley

January 27, 2024

5  out of  5
rating by Sami Woolley
"Friendly people great service 😁 Adrian is the man!"
We responded:
"Sami, thank you for the shoutout for Adrian! Our office loves being your good neighbor."
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Rick Garvin

December 7, 2023

5  out of  5
rating by Rick Garvin
"Easy working with this agency. I was able to setup new car insurance in 5 minutes."
We responded:
"Thank you for the wonderful review, Rick! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! Thank you for trusting us with your insurance needs!"
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Tybalt Carothers

December 4, 2023

5  out of  5
rating by Tybalt Carothers
"Brad is very skilled at being a salesman; and he will help you with your insurance needs. Sign up with him. :)"
We responded:
"Thanks for the kind words, Tybalt! We’re happy to hear that we were able to help you with your life and auto insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Daniel McManus

December 1, 2023

5  out of  5
rating by Daniel McManus
"Very friendly and helpful to ower needs"
We responded:
"Thank you for the 5 star review, Daniel! We truly appreciate you taking the time to leave us your feedback! We're so happy to help you out with your auto and renters insurance needs. "