State Farm® Insurance Agent Brad Saloom
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Katie Viator
March 29, 2025
5
out of
5
rating by Katie Viator
"Lori was wonderful to work with! She was great at communicating and sending me options and helping me out with insurance. I would definitely recommend her to anyone looking for car or life insurance."
KAMI Fontenot
March 26, 2025
5
out of
5
rating by KAMI Fontenot
"Shauna and Courtney are always so helpful! They are always there to answer any questions I may have and get me the best rates!"
We responded:
"Thank you, Kami, for sharing your experience! I'm happy to hear that Shauna and Courtney provided you with such attentive and knowledgeable service. It's wonderful to know that they made your insurance call a positive experience. If you have any more questions or need further assistance, feel free to reach out. We're here to help! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Andrea Chatagnier
March 26, 2025
5
out of
5
rating by Andrea Chatagnier
"Excellent service from all the staff !!"
We responded:
"Thank you so much for the 5-star rating, Andrea! Providing excellent service and finding savings for our customers is always our goal. We appreciate your trust in our office to protect what matters most to you. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Brandi Lacey
February 27, 2025
5
out of
5
rating by Brandi Lacey
"They are always polite and helpful. They will even do follow up calls. Not to mention they were able to lower our car insurance."
We responded:
"Thank you, Brandi, for your fantastic feedback! I'm happy to know that you've had such a positive experience with our office, and we were able to help find you great car insurance coverage. We appreciate your recommendation and are here for any future needs or questions you might have. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
cajunbassing19
February 13, 2025
5
out of
5
rating by cajunbassing19
"Fantastic Savings Thanks to Samuel Leblanc! I can’t thank Samuel Leblanc enough for his help in finding me a better auto insurance policy. He took the time to understand my needs, compare options, and ultimately saved me an incredible $2,900 a year! His professionalism, knowledge, and dedication made the process smooth and stress-free. If you’re looking for someone who genuinely cares about getting you the best deal, I highly recommend Samuel. I’m beyond happy with my new policy and the money I’m saving—thanks again!"
We responded:
"Thank you so much for the great review. Sammy has been a fantastic asset to our team, and I'm glad to hear he's been able to assist you with your auto insurance needs. Your kind words about his professionalism, knowledge, and honesty mean a lot to us. We're happy to have you as part of our State Farm family. If you ever need further assistance, don't hesitate to reach out. Brad Saloom- State Farm Insurance Agent, Lafayette, LA"
Rebecca Regan
February 12, 2025
5
out of
5
rating by Rebecca Regan
"I recently moved to Brad Salooms office due to my agent moving to higher mountains. I am beyond pleased with the care I have received thus far. Mr Brad called me to let me know I was being transferred to his location. Once my policies transferred, Courtney contacted me to make sure I was up to date on all my policies. She was so patient and kind during the entire "let's look at all of your policies" process. Thank you guys for upholding the State Farm standards I am accustomed to. I am grateful I was transferred to an office with superb service."
We responded:
"Thank you, Rebecca, for sharing your experience with our office! I'm happy to know that Courtney was able to assist you with your insurance policy review. Her knowledge and thoroughness are truly valued, and we're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
William Judice
February 12, 2025
5
out of
5
rating by William Judice
"I would love to give gratitude to Sammy Leblanc. I reached out to State Farm looking to get better a better rate than what my previous insurance was charging, and boy was I blown away. Not only was Sammy professional but he did everything in his way to save me over a 100 dollars a month. I would recommend this to anyone who believes they are spending too much on car insurance a month."
We responded:
"William, thank you for your wonderful review! I’m glad to hear that Sammy provided you with such excellent service. It's great to know he was able to assist you with the various discounts available for your auto insurance. We truly appreciate your recommendation and your kind words about Sammy's professionalism and kindness. If you have any further questions or need assistance in the future, our office is always here to help. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Jake Lipari
February 11, 2025
5
out of
5
rating by Jake Lipari
"Shauna exceeded our expectations"
We responded:
"Thank you, Jake, for sharing your experience! I'm happy to hear that Shauna provided you with excellent customer service and assistance with your new policy. Your recommendation means a lot to us. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
MT
January 23, 2025
5
out of
5
rating by MT
"Chandler was really helpful when offering an affordable full auto-insurance coverage for my new car as soon as possible. Thank you!"
We responded:
"Thank you for your wonderful review! I'm so glad Chandler was able to assist you with your auto insurance needs. We appreciate your kind words and are here for any further assistance you might need. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Sam Tresner
January 23, 2025
5
out of
5
rating by Sam Tresner
"The professionalism I experienced is what sold me. Thank you Chandler for your time and respect."
We responded:
"Thank you, Sam, for your wonderful feedback! I'm happy you found our service outstanding and professional. If you ever have questions or need assistance, don't hesitate to contact us. We're always ready to help! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Amanda Olivas-Millette
January 10, 2025
1
out of
5
rating by Amanda Olivas-Millette
"Chandler called me with a great deal and coverage. Awesome. We agreed to sign on for $205. They told us they would run our payment for $205. Great. Gave them payment info. Chandler “accidentally” ran our card for $410 and refused to give us a refund when we immediately noticed. He said that he had to wait for it to go through before he could refund the extra $205 they took. Okay fine understandable. After the holiday, when we still weren’t refunded, We had a text exchange where he refused our refund. My husband called the office to either get our refund of $205 or to cancel. He was rude to my husband on the phone and transferred him to their customer service line. Obviously we cancelled. This was a highly unprofessional way to start a professional relationship. Had we had been told that they would charge us $410 instead of the discussed amount of $205, it would’ve been different but there was a lack of communication on Chandler’s part. This started 12/27/24. We had to wait for the holiday but were unable to even request a refund until 1/2/25. It is 1/10/25 and we still have not received our refund of $410! My husband called again today they said that they will reach out to us again on 1/13/25 to give us instructions on how to request a check or bank refund. This should’ve been done on 12/27/24."
We responded:
"Amanda, I am sorry to hear you were unhappy about the service you received. We take pride in making sure our customers have the best experience with their insurance needs. Unfortunately, the refund will does come from the corporate office and does take some time to process. If you have any questions, please feel free to contact the office and we can discuss. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Joe Jw
January 7, 2025
5
out of
5
rating by Joe Jw
"Highly recommend!"
We responded:
"Thank you, Joe, for the fantastic 5-star rating! We're happy to know you had a positive experience with us. If you ever have any questions or need assistance, feel free to reach out. We're here to help! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Jacob Sami
December 18, 2024
5
out of
5
rating by Jacob Sami
"Even with them for several years now, and they are literally a text message away, Buying new cars?! Awaiting cars? Business? Home? All of that just quick, courteous and professional, Lori and the team you guys are the best!"
We responded:
"Jacob, thank you for your wonderful review! I'm glad to hear that Lori was able to assist you in finding the right auto, home and business policies. We always strive to provide clear and comprehensive information to fit our clients' needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Brad Saloom- State Farm Insurance Agent, Lafayette, LA"
Morgan Thibodeaux
December 9, 2024
5
out of
5
rating by Morgan Thibodeaux
"Thank you Lori for being so helpful! She was very polite and very informative. She also gave me a quotes on insurance that were just unbeatable! Ask for Lori , you won't be disappointed"
We responded:
"Morgan, thank you for sharing your wonderful experience with Lori! I'm glad to hear that she was able to assist you with such kindness and patience. It's great to know that her explanations helped you feel confident in your insurance decisions. We truly appreciate your recommendation and are always here to help with any future needs. Thanks again for your kind words! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Caroline moore
November 27, 2024
5
out of
5
rating by Caroline moore
"I would recommend State Farm insurance to anyone wanting insurance. Great service on keeping me with updates…"
We responded:
"Caroline, thank you for your kind words! I'm happy to know you found our team helpful with great service. We're always here to assist you with any of your insurance needs. - Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Keisha Duhon
November 11, 2024
5
out of
5
rating by Keisha Duhon
"I have never had an insurance company that was so nice and did what they could for my best interest and even down to price wise. I always thought state farm was the most expensive on the market but they are not. Really nice people and even call to see how things are going. Highly recommend."
We responded:
"Keisha, thank you for the fantastic 5-star rating! I'm happy you had a great experience with our office. If you ever need assistance in the future, we're here to help. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Margaret Gaspard
November 8, 2024
5
out of
5
rating by Margaret Gaspard
"Really helped me save money"
We responded:
"Margaret, thank you for the fantastic review! I'm happy to know you had such a positive experience with our office. We're always here to help with all of your insurance needs. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Brennan Hanks
October 21, 2024
5
out of
5
rating by Brennan Hanks
"Lori was very kind and helpful in addressing all my concerns while setting up new policies for both life and auto. She ensured my transition to State Farm was seamless and easy! Thanks again!"
We responded:
"Brennan, thank you for your wonderful review! I'm glad to hear that Lori took care of all of your life and auto insurance needs! We appreciate your recommendation and are grateful to have Lori on our team. If you ever need further assistance, feel free to reach out. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Holly Gauthier
September 24, 2024
5
out of
5
rating by Holly Gauthier
"Brad has formed a great team and allows them to spend a lot of time assisting his clients. Shauna worked tirelessly to upload info for me after my home was hit by lightening. I was exhausted, stressed and so appreciative of her help, saving me countless hours."
We responded:
"Thank you for your kind words about Shauna. She has always gone above and beyond for her customers in their time of need. Your comments mean a lot to all of us here and we appreciate the trust you place in both Shauna and our office. Brad Saloom - State Farm Insurance Agent, Lafayette, LA "
Zeke Hubbell
September 19, 2024
5
out of
5
rating by Zeke Hubbell
"I saved a lot of money by bundling home and auto coverage, and the gentleman I dealt with was very friendly and helpful."
We responded:
"Zeke, thank you for your kind review. I'm glad Chandler was able to assist you with your home and auto insurance and provide great coverage. We appreciate your feedback and are happy you had a great experience. If you need any further assistance, please don't hesitate to reach out. - Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Betsy Richard
September 12, 2024
5
out of
5
rating by Betsy Richard
"Service oriented, Caring and determined to do the right thing."
We responded:
"Thanks a bunch for your awesome review, Betsy! We're so happy to know that our team goes above and beyond for you. If you ever need anything, we're here for you! - Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Joe Shaw
September 6, 2024
5
out of
5
rating by Joe Shaw
"Lori was very pleasant to interact with and got me a policy that I couldn’t turn down. I recommend Lori with State Farm for your life insurance or any insurance needs."
We responded:
"Thank you for the wonderful review, Joe! Lori is a fantastic asset to our team and we’re happy to hear she was able to help you with your life insurance needs. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
HARRY DAVIS
September 6, 2024
5
out of
5
rating by HARRY DAVIS
"I would like to thank Lori Broussard for her professionalism. She provided outstanding guidance and advice providing me with an insurance policy that I can afford. What impress me the most was her proactive approach in identifying additional discounts I was eligible for which lead me to change my home insurance to State Farm which resulted in significant savings. I believe that communication between customers and business is essential. Promptly replying to my phone call, text messages and emails really impress me. Her expertise, coupled with her excellent customer service makes her a true asset to State Farm. Thank Lori. Thanks Mr. Brad Saloon for such a great agent."
We responded:
"Harry, thank you for your kind words! I'm glad Lori was able to assist you with your home and auto insurance needs. Her dedication to following up and ensuring everything was communicated to you is truly appreciated. We're grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out. Your recommendation means a lot to us. Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Tara Flynn
August 13, 2024
5
out of
5
rating by Tara Flynn
"Lori was a huge help and was very easy to speak with. I like that you are able to actually get ahold of someone,not like my other insurance company where it would take days if not weeks to get back to me. They also saved me $100 on my new policy."
We responded:
"Thank you, Tara, for the glowing review! It's great to hear that Lori was able to assist with your insurance needs and save you money on your coverage. We appreciate your business and look forward to continuing to provide excellent service for years to come! Brad Saloom - State Farm Insurance Agent, Lafayette, LA"
Jakaila Morrissey
August 13, 2024
5
out of
5
rating by Jakaila Morrissey
"I had an exceptional experience with Chandler at State Farm! He provided outstanding guidance and advice on bundling my policies, which resulted in significant savings. What impressed me most was his proactive approach in identifying additional discounts I was eligible for, which I wasn't aware of. Chandler's responsiveness is also top-notch, promptly replying to my emails and ensuring seamless communication throughout the process. His expertise, coupled with his excellent customer service, makes him a true asset to State Farm. I highly recommend Chandler to anyone seeking personalized insurance solutions and exceptional support!"
We responded:
"Jakaila, we are grateful for your kind words and thrilled to hear about your positive experience with Chandler. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Chandler exceeded your expectations. We appreciate your feedback and look forward to continuing to assist you with all your insurance and financial needs. - Brad Saloom - State Farm Insurance Agent, Lafayette, LA"